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Booking Policy

Terms & Conditions

 

A. General Rules

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  • Check-in time is 2:00 PM, and check-out time is 12:00 NN.

  • Guests must present a valid government-issued ID upon check-in.

  • Guests must wear their issued wristband/sticker bracelet throughout their stay. Removal, tampering, or loss of the wristband/sticker bracelet is prohibited.

  • Only registered guests are permitted inside guest rooms and resort facilities.

  • No unregistered guests, visitors, or extra overnight guests are allowed without prior approval from management.

  • Quiet hours shall be observed from 10:00 PM to 8:00 AM.

  • Videoke/Karaoke and other noise-producing equipment may only be used until 10:00 PM, Monday through Sunday, in compliance with Calamba City Ordinance No. 516. Excessive noise outside the permitted hours is strictly prohibited to ensure the comfort and convenience of all guests and neighboring residents. Any disruptive behavior is also prohibited.

  • Guests must treat fellow guests and resort staff with courtesy and respect.

  • Harassment, offensive language, threatening behavior, intoxicated misconduct, or any form of violence will not be tolerated.

  • Gambling, illegal drugs, prostitution, firearms, explosives, weapons, and other unlawful activities are strictly prohibited.

 

B. Children and Supervision

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  • Children below 12 years old must be accompanied by a responsible adult at all times.

  • Parents or guardians are responsible for supervising children in the swimming pool, balconies, and all common areas.

 

C. Swimming Pool Rules

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  • Swimming is at the guest's own risk. There is no lifeguard on duty at the resort.

  • Appropriate swimwear (no cotton) must be worn while using the swimming pool.

  • Running, diving, horseplay, and rough play are prohibited in the pool area.

  • Glass bottles, breakable containers, and sharp objects are not allowed in the pool area.

  • Guests with contagious illnesses, open wounds, or those under the influence of alcohol or drugs should refrain from using the pool.

 

D. Guest Room Rules

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  • Smoking is strictly prohibited inside guest rooms and enclosed areas. Smoking is allowed only in designated outdoor smoking areas.

  • Cooking, grilling, or using unauthorized electrical appliances inside guest rooms is prohibited.

  • Open flames, candles, incense, fireworks, and flammable materials are prohibited.

  • No food or beverages are allowed inside guest bedrooms.

  • Turn off lights, air-conditioning, televisions, and electrical appliances before leaving the room.

  • Guests shall not remove resort towels, linens, pillows, blankets, appliances, or equipment from their designated areas.

  • Furniture shall not be rearranged or removed. If moved, it must be returned to its original position before check-out.

  • Decorations that may damage walls, ceilings, doors, or furniture are prohibited.

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E. Cleanliness

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  • Practice Clean as You Go (CLAYGO) at all times.

  • Dispose of waste properly using the designated trash bins.

  • Guests are required to flush the toilet every after use and maintain proper restroom hygiene. Do not flush tissues, diapers, sanitary napkins, wet wipes, or other foreign objects into toilets.

  • Keep guest rooms and common areas clean and orderly throughout your stay.

 

E. Force Majeure

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Yahweh's Spring Retreat & Resort is not liable for cancellations or disruptions caused by events beyond our control, such as natural disasters or emergencies. The deposit will be forfeited in favor of Yahweh's Spring Retreat & Resort in case of no show.

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